Printer connected but nothing is printing

[Print2cam]

Printer  is connected but wgen run a rest print nothing prints  and cartridges  seem in ok

[Max3Aj]

@Print2cam, Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

I understand your printer is connected, but nothing prints, even when running a test print and the cartridges appear to be fine. Let's walk through some steps to get your printer working again.

Check Printer Status

• Ensure the printer is powered on and not showing any error lights or messages.
• If it's connected via Wi-Fi, confirm it's on the same network as your computer.

Set the Printer as Default

• Go to Control Panel > Devices and Printers
• Right-click your printer and select "Set as default printer"

Clear Print Queue

• In the same Devices and Printers window, right-click your printer > See what's printing
• Cancel all documents
• Restart your computer and printer

Check Ink or Toner Levels

Even if cartridges appear okay, low ink or toner can prevent printing.

• Use the printer’s control panel or HP Smart app to check levels.
• Replace any low or empty cartridges.

Update or Reinstall Printer Drivers

• Visit HP Software and Driver Downloads
• Enter your printer model and download the latest drivers for your OS.
• Uninstall the current printer software before reinstalling.

Try a Test Print from Printer Panel

• Use the printer’s built-in menu to print a self-test page or printer status report.
• If this doesn’t print, the issue may be hardware-related. 

I hope this helps. 

Take care and have a good day. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select "Yes" on the bottom left to say “Thanks” for helping! 

Max3Aj

HP Support