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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
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‎10-29-2020 09:36 AM

HP Recommended
Product: HP Officejet 4620
Operating System: Microsoft Windows 10 (64-bit)

After replacing the cartridge of my HP 4620, the cover will not close. Any suggestions?

Category:
1 REPLY 1

‎11-01-2020 06:51 AM

HP Recommended

@Mannyy, Welcome to the HP Support Community!

 

Check for any obstructions in the path or for any damage.

 

Refer to the steps mentioned in this document - Replacing the Cartridges

 

If the issue persists, it could be an issue with the cartridge access door hinge. Please reach out to the HP Technical Support team in your region regarding the service options for your printer. 

You may create a case on the website to obtain a case number if required. Kindly watch this video to know how.

 

Keep me posted for any other assistance.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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