• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Experiencing 'Printer Blocked' or 'Printer Error' message? Click here for more information.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
Locked

‎04-21-2022 09:17 AM

HP Recommended
Product: HP DeskJet 2652 All-in-One Printer
Operating System: Microsoft Windows 10 (64-bit)

I have thoroughly cleaned the inside of the printer and its rollers.  I found no paper jams and the cartridges are not stuck.  I have followed a couple of tutorials on how to resolve the E4 issue but no success.  I think I now need to reset the printer (or do some sort of "hard boot") to get in running again.  

 

See, every  time I turn it on the same E4 message shows up at the top of the display and the "paper icon" with an X in it starts blinking.  And this is true even after I diligently and thoroughly cleaned the inside and found no paper jams whatsoever.  

Category:
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.