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‎10-16-2024 09:01 AM

HP Recommended
Operating System: Microsoft Windows 11

I currently have a MFP M283 fdw color laser printer and my HP smart app says it's offline, as does my Printer & Scanners tool on the Desktop. I have Windows 11. It has done this before but I don't know how that got resolved; a friend did it. He  is no longer available and now I have tried every troubleshooting suggestion provided by HP. Help

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1 REPLY 1

‎10-16-2024 09:10 AM

HP Recommended

Hello @Josmot, how are you ?

 

Please, try the procedures below:

 

https://support.hp.com/us-en/document/ish_2026537-1681507-16

 

Best regards

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