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HP Recommended

@EUXY

 

I'm glad it's working now.

 

If the issue persists, try assigning a manual IP Address

 

1) Obtain the IP address of the printer – You can touch the “wireless” icon on the printer control panel to obtain the IP address or print a Network configuration Page
2) Type the IP address on your web browser to obtain the printer EWS page on your computer.
3) Go to "Network" tab - General - Select "Network protocols" - Select "Enable IPv4 only" (or similar) - Apply the settings.
4) Go to the “Network” tab – Click on “Wireless (802.11) – Then click on “Network address (IPv4)
5) Click Manual IP
6) If you see a Suggest a Manual IP Address button, click Manual IP address, and the Manual IP addresses are automatically filled out for you.
7) If your page does not have a button to suggest a manual IP address, type the IP address, subnet mask, and default gateway using the numbers shown in the report you printed.
 

Thank you 😀

KrazyToad
I Am An HP Employee

HP Recommended

Hello Krazy Toad.

 

Thank you very much for your support.  I have printed the odd page and it now seems to be working.  I will keep in touch if you don't mind.  It is reasuring to have an expert to hand.  I realy do appreciate your advice and help

 

Best wishes EUXY

HP Recommended

@EUXY

 

I'm glad we got this sorted out. Keep me posted if you need further assistance

 

Thank you 😀


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" in this Link: https://h30434.www3.hp.com/t5/Inkjet-Printing/Printer-does-not-consistently-respond-to-a-print-reque... and this will also let other community members with similar issue know we have the answer. 😉

 


 

 

 

KrazyToad
I Am An HP Employee

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