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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Re: Printer does not consistently respond to a print request...

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07-22-2018 10:52 AM
I'm glad it's working now.
If the issue persists, try assigning a manual IP Address
1) Obtain the IP address of the printer – You can touch the “wireless” icon on the printer control panel to obtain the IP address or print a Network configuration Page
2) Type the IP address on your web browser to obtain the printer EWS page on your computer.
3) Go to "Network" tab - General - Select "Network protocols" - Select "Enable IPv4 only" (or similar) - Apply the settings.
4) Go to the “Network” tab – Click on “Wireless (802.11) – Then click on “Network address (IPv4)
5) Click Manual IP
6) If you see a Suggest a Manual IP Address button, click Manual IP address, and the Manual IP addresses are automatically filled out for you.
7) If your page does not have a button to suggest a manual IP address, type the IP address, subnet mask, and default gateway using the numbers shown in the report you printed.
Thank you 😀
KrazyToad
I Am An HP Employee
07-22-2018 02:44 PM
Hello Krazy Toad.
Thank you very much for your support. I have printed the odd page and it now seems to be working. I will keep in touch if you don't mind. It is reasuring to have an expert to hand. I realy do appreciate your advice and help
Best wishes EUXY
07-22-2018 06:19 PM - edited 07-22-2018 06:28 PM
I'm glad we got this sorted out. Keep me posted if you need further assistance
Thank you 😀
If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" in this Link: https://h30434.www3.hp.com/t5/Inkjet-Printing/Printer-does-not-consistently-respond-to-a-print-reque... and this will also let other community members with similar issue know we have the answer. 😉
KrazyToad
I Am An HP Employee
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