• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Experiencing 'Printer Blocked' or 'Printer Error' message? Click here for more information.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
HP Officejet 4630
Microsoft Windows 8.1 (64-bit)

I've been having trouble printing recently. After looking into forums I was able to clear the Printhead on the printer multiple times, and some color showed up. Later, I let the color and black inks printhead soak on a paper towel for about 5 min and it activated some of the colors. Now it perfectly prints in using all colors except yellow. Meaning black, cyan, and magenta colors are printing fine, but yellow is not showing. Ran some test prints and diagnosis prints and yellow was not printing. I'm not sure how to get that exact color to flow through. 

3 REPLIES 3
HP Recommended

Try replacing the ink cartridge.

----------------------------------------------------------------------------------
Please mark the post that solves your issue as "Accept as Solution".
I am a volunteer and do not work for HP.
HP Recommended

I don't have replacement cartridges at the moment, and was hoping to solve this without the need of purchasing new ones because there's still half of the ink left in the cartridge. 

HP Recommended

You can try soaking the printhead in 1/4  of hot water for  5 mins. b4 drying the cartridge.

You must use a inkjet printer at least once a week.

----------------------------------------------------------------------------------
Please mark the post that solves your issue as "Accept as Solution".
I am a volunteer and do not work for HP.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.