-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Printer does not print in yellow/cartridge doesn't have yell...

Create an account on the HP Community to personalize your profile and ask a question
04-25-2020 02:18 PM
I've been having trouble printing recently. After looking into forums I was able to clear the Printhead on the printer multiple times, and some color showed up. Later, I let the color and black inks printhead soak on a paper towel for about 5 min and it activated some of the colors. Now it perfectly prints in using all colors except yellow. Meaning black, cyan, and magenta colors are printing fine, but yellow is not showing. Ran some test prints and diagnosis prints and yellow was not printing. I'm not sure how to get that exact color to flow through.
04-25-2020 03:41 PM
Try replacing the ink cartridge.
Please mark the post that solves your issue as "Accept as Solution".
I am a volunteer and do not work for HP.
04-25-2020 03:57 PM
You can try soaking the printhead in 1/4 of hot water for 5 mins. b4 drying the cartridge.
You must use a inkjet printer at least once a week.
Please mark the post that solves your issue as "Accept as Solution".
I am a volunteer and do not work for HP.