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‎09-03-2020 12:10 PM

HP Recommended
Product: HP Officejet 6600
Operating System: Microsoft Windows 10 (64-bit)

I just got a new modem and when I tried to connect my HP Officejet 6600 printer it keeps telling me the password is incorrect, it is not. I uninstalled the printer and reinstalled it, this did not help what can I do to get connected? Thanks.

1 REPLY 1

‎09-06-2020 12:09 PM - edited ‎09-06-2020 12:58 PM

HP Recommended

@thawkman

 

Welcome to the HP Support Community.

 

Let's restore the network settings on the Printer:

 

Touch (right arrow), touch Setup, and then touch Network. Touch Restore Network Defaults, and then touch Yes. A message appears stating that the network defaults have been restored.

 

Once done, try connecting the Printer to the Wi-Fi.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

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