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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
JP1nyc
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Printer doesn't print zeroes on insurance EOB, just blank spaces.

HP Recommended
HP Officejet Pro 9015
macOS 11.0 Big Sur

Whenever I print out an EmblemHealth EOB, my HP 9015 suppresses all zeroes, so that $105.00" is printed as "1  5.  ").  All other numbers are fine, and it prints zeroes in other documents.  What's up with that??  Any help welcome.  I tried calling HP Support.  Didn't realize how awful HP was with that.  Then tried on-line, but even the request form for a phone callback prompted me for my country code (I live in the US, have no idea what the country code is.  Tried 1+, 011, then just gave up.

 

Any help much appreciated.  Thx!

 

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Dragon-Fur
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@JP1nyc 

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It might be an odd translation problem.

 

If you have not done so, consider:

Print the document as an image.

 

Help here:

Quick fix | Print PDF as image | Acrobat, Reader 

 

 

What else?

 

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Dragon-Fur

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