-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Printer doesn't print zeroes on insurance EOB, just blank sp...

Create an account on the HP Community to personalize your profile and ask a question
03-16-2021 04:05 PM
Whenever I print out an EmblemHealth EOB, my HP 9015 suppresses all zeroes, so that $105.00" is printed as "1 5. "). All other numbers are fine, and it prints zeroes in other documents. What's up with that?? Any help welcome. I tried calling HP Support. Didn't realize how awful HP was with that. Then tried on-line, but even the request form for a phone callback prompted me for my country code (I live in the US, have no idea what the country code is. Tried 1+, 011, then just gave up.
Any help much appreciated. Thx!
03-16-2021 04:27 PM
====================================================================
Welcome to the HP Community.
Be Aware:
Do not respond to individuals who post phone numbers or email addresses.
Do not respond to individuals who ask you to provide private information in a public Post.
These people might be scammers trying to steal your information / money.
====================================================================
It might be an odd translation problem.
If you have not done so, consider:
Print the document as an image.
Help here:
Quick fix | Print PDF as image | Acrobat, Reader
What else?
Device Hardware support is available from HP Technical Support while the product is in Warranty.
Select a method and contact HP Support…
Open website HP World-Wide Support > Select your region and follow the prompts
or
Regional Links
USA / Canada > HP® Customer Support - USA
UK > HP® Customer Support - UK
---------------------------------------------------
>>> HP Support on Facebook >>> HP on Facebook
Printer Home Page - References and Resources – Learn about your Printer - Solve Problems
“Things that are your printer”
NOTE: Content depends on device type and Operating System
Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications)
HP OfficeJet Pro 9015 All-in-One Printer
Thank you for participating in the HP Community.
The Community is a separate wing of the HP website - We are not an HP business group.
Our Community is comprised of volunteers - people who own and use HP devices.
Click Thumbs Up to say Thank You.
Question Resolved / Answered, Click "Accept as Solution"