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‎04-12-2020 11:20 PM

HP Recommended
Product: HP DeskJet Ink Advantage 5075
Operating System: macOS 10.15 Catalina

Hi,

 

 I´ve noticed my printer tries to reach the internet (e.g., Amazon AWS IP 18.232.229.96) on port 9930 UDP but I cannot find any information anywhere in the HP website on what this communication is for.

 

Has anyone seen this or know what this is used for?

 

Thanks

2 people had the same question
2 REPLIES 2

‎04-16-2020 11:26 AM

HP Recommended

@vgator, Welcome to HP Support Community!

 

The printer could be connecting with the HP Web Services which will check for auto-updates available for the printer if any.

 

It is possible that HP web services/HP cloud is hosted on AWS.

 

I hope that answers your concern adequately. Let me know!

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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‎04-18-2020 12:31 PM

HP Recommended

Hi,

 

 Thank you for your thoughts, I was thinking the same, that this couold be related to HP WebServices, thing is, I have WebServices disabled, if it was that why would it need to reach out to AWS?

 

I cannot see any oficial documentation from HP making reference to that por either.

 

Thanks,

Vlad

1 person found this reply helpful
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