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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Printer error and splashing and yellow lights and is not pri...

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06-11-2025 06:14 AM
@Srah, Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
I understand you're experiencing a printer error, along with flashing yellow lights, and the printer is not printing at all. Let's work together to get this resolved.
Interpret the Flashing Lights
Flashing yellow (amber/orange) lights typically indicate:
- A paper jam
- Low or empty ink/toner
- Cartridge error
- Connectivity issue
Basic Reset
Try a simple reset:
- Turn off the printer.
- Unplug the power cord from the printer and wall outlet.
- Wait 60 seconds.
- Plug it back in and turn it on.
Check for Paper Jams
- Open all access doors.
- Remove any jammed paper carefully.
- Ensure no torn pieces are left inside.
Check Ink or Toner Cartridges
- Open the cartridge access door.
- Remove and reinsert the cartridges.
- Make sure they are properly seated.
- If any cartridge is low or empty, replace it.
Update Printer Firmware
Outdated firmware can cause errors. Visit: Official HP® Support
Enter your printer model and install the latest firmware.
I hope this helps.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select "Yes" on the bottom left to say “Thanks” for helping!
Max3Aj
HP Support