Printer error code

[JQ-5038]

Printer displaying error code 0XB3D34A2B and all icon lights on the printer are flashing 

[Nal_NR]

Hi @JQ-5038,

Welcome to the HP Support Community. 

I understand that you are getting an error code 0XB3D34A2B. I'd like to help!

To assist you better, May I have the exact model name of the product? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.

[JQ-5038]

Hi Elohi_NR, any help would be welcome. The printer is an HP OfficeJet 5200. 

Seems the printer is ok for a short period after turning the power back on. I can get a print job or two done, and then it starts the flashing, with error code as described. If left idle (and i don't print straight after powering up) it goes into the error mode after a short time. 

[Nal_NR]

Hi @JQ-5038,

Thanks for confirming the details. You might have to reset the printer to fix this issue.

I am sending you a private message with the steps to reset the printer. Please check the mailbox icon at the top-right corner of this screen.

I hope this helps resolve this issue completely.

To thank me for my efforts to help you, please mark my post as an Accepted solution so that it benefits several others.

[Nal_NR]

Hi @JQ-5038

As we did not hear from you, I'll be closing this case for now. Hope I was able to fix the issue. If you need further assistance, feel free to reach out to us. 

Give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers and did reply to you!