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‎09-17-2023 08:13 PM

HP Recommended

My printer started flashing an oxc4eb841e error code. It's an HP envy 4522. Now it will not respond to anything. Just before this it said there was a scanner failure. Nothing has happened to it. What do I do? 

Category:
1 REPLY 1

‎09-20-2023 09:15 AM

HP Recommended

@Kris138 

 

Welcome to the HP support community.

 

I understand that you are getting an oxc4eb841e error, I am glad to assist you.

You might have to perform a semi-full reset on the printer to fix this issue.

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.  

I am sending you a private message with the steps to reset the printer. Please check the mailbox icon at the top-right corner of this screen.

 

I hope this helps resolve this issue completely.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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