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Locked

‎04-08-2025 06:35 AM

HP Recommended
Product: HP Color Laser 150nw
Operating System: Microsoft Windows 10 (64-bit)

I changed my old image transfer belt unit to a new image transfer belt unit. But the image transfer belt unit counter value did not change and remaining life is ending. How to reset the image transfer belt unit counter? Or do I need to move something more from the unused printer.

 

Severity:
Warning

Status Code:
C5-1120

Description:
C5-1120 The machine has determined that the image transfer belt unit has reached its end-of-life cycle.

1 REPLY 1

‎04-08-2025 09:32 AM

HP Recommended

You need service software to reset the transfer belt.  The transfer belt is not user user-replaceable part, but a service part, and needs to be replaced in the service center.

 

 




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