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HP Recommended
HP Color LaserJet Pro MFP M283cdw
macOS 12.0 Monterey

My HP Laser Ink jet Printer m283cdw is has an error message of connectivity issues, when the system is fully connected

1 REPLY 1
HP Recommended

If you have a dual band router, make sure that you create a different SSID for the 2.4Ghz channel and only allow the printer to connect to the 2.4 channel. 5Ghz compatibility is very limited and often causes issues.

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