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Printer error message

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HP Officejet Pro 8600

Hi 

After changing my ink cartridges a message appeared on the printer screen saying there is a printer problem or ink system problem.

I have removed all ink cartridges, and put them back in, turned the printer on and off , but the message is still there and the printer will not work. can anyone help please.

 

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What is the exact error code and text message ?

What cartridges are you using - OEM original or Compatible ?

Stefan
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I replaced with HP original cartridge  2 times then non original. Error didn't change.

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What is the exact error code and text message ?

Stefan
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Hi the full message reads

There is a problem with the printer or ink system Turn printer off, then on if problem persists contact HP

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Hi 

The message says

There is a problem  with the printer or ink system Turn  the printer off and then on if the problem persists contact HP

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Hi

the message says

There is a problem with the printer or ink system Turn printer off, then on if problem persists contact HP

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This error may be caused either by a problem in one of the cartridges, or by a defect in printhead. Please remove all cartridges from the printer and see if the error is the same without cartridges ? If so, your print head is defect.

Stefan
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