Printer error problem persists contact HP

[Anup28]

There is a problem with the printer or ink system. Turn printer off, then on if problem persists. Contact HP

[Garp_senchau]

@Anup28, Welcome to the HP Support Community! 

We're thrilled to have you on board! 

Thanks for posting your query! We're here to help you get back up and running. To better assist you, could you please share your printer's serial number or product number with us via private message? 

Need help finding your product number? No worries! Check out this handy guide: Click here

To access your private messages, simply click the private message icon on the upper right corner of your HP Support Community profile, next to your profile name. 

Now, let's dive into the issue! Could you please elaborate on what's happening with your printer? The more details you provide, the better we'll understand the problem and the faster we can resolve it! 

We're all ears! 

Regards, 

[ppnj4]

I'm having the same issue, no matter how often I unplug and turn off, or how long I let it sit off, there message doesn't go away. Any fix?

[Garp_senchau]

@ppnj4,

Thanks for reaching out to the HP Support Community! 🎉

I’m here to help you troubleshoot your issue and get things back on track. Just follow these steps below, and we’ll have you running smoothly in no time:

To assist you better, what model printer are you using?

Refer to this document to know how to find the Product Name or Product Number.

Kindly perform the steps mentioned in this document - An 'Ink System Failure' or 'System Supply Problem' Error Displays

You may also try the steps here - Printhead errors

Make sure you are using HP ink cartridges. Insert one ink cartridge at a time and check for the error.

Use the old ink cartridges and check if the error persists.

If the error persists, I'm afraid the issue is with the printhead.

I’m pretty confident this will do the trick! But hey, if you run into any bumps along the way or need a little extra help, just give me a shout! I’ve got your back. 💪

And if this reply solved your problem (or made you feel like a tech wizard 😎), please click "Accepted Solution". It helps others, and I promise I’ll do a little happy dance. 🕺 Also, if you could click 'Yes' under ‘Was this reply helpful?’—that’s like giving me a virtual high-five. 🙌

Thanks again for being awesome, and I hope you have an amazing day ahead! 🌟

Cheers,

[Akhi_H]

Hope you're rocking an amazing day! We just wanted to check in and see if everything is sorted. If you need any more help or just want to say hi, we're here for you - just a message away! 

Take care, and stay fantastic! 

Regards, 

Akhi_H