Printer error

[7692]

HP 7600 error B80C4DA0

[zoey7886]

@7692, Welcome to the HP Support Community!  

Thanks for reaching out about your query regarding HP Smart Tank Printer Error B80C4DA0! 

We're thrilled to have the opportunity to assist you and provide a solution.  

If you encounter the error code B80C4DA0 on your HP Smart Tank 7600 printer, follow these troubleshooting steps to resolve the issue:

Reset the Printer:

• Turn off the Printer: Press the power button to turn off the printer. If it does not turn off, disconnect the power cord from the printer.
• Unplug the Power Cord: Unplug the power cord from the power source.
• Wait for 60 Seconds: Wait for 60 seconds.
• Reconnect the Power Cord: Connect the power cord directly to a wall outlet and to the printer.
• Turn on the Printer: Press the power button to turn the printer back on.

Check the Printheads:

• Lift the Ink Access Door: Lift the ink access door and wait until the carriage stops moving.
• Check Printhead Cover: Ensure the printhead cover is closed. If not, press down to close it.
• Open Printhead Cover: Press the blue button on the printhead carriage to open the printhead cover.
• Remove Printheads: Press down on the printhead with the error and pull it out of its slot. Ensure ink does not leak by holding it upright.
• Check and Remove Plugs: Ensure the plugs on top of the new printhead are removed.
• Remove Tape from Printhead Contacts: Make sure the tape from the printhead contacts is removed. Avoid touching the copper-colored contacts or ink nozzles.
• Reinsert Printhead: Insert the printhead back into the slot until it snaps into place.
• Close the Printhead Cover: Close the printhead cover and then the ink access door.
• Align the Printheads: Follow the prompts on the touchscreen control panel to print an Alignment Page, then align the printheads according to the instructions on the page.

Print Diagnostic Reports:

• Printer Status Report: Print a Printer Status Report to find the printer serial number, estimated ink levels, printer usage, connectivity, and scan settings. From the printer control panel home screen, touch Menu > Tools > Reports > Printer Status Report. 

Hope this helps! 

Take care, and have an amazing day!  

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