-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Printer : expired certificate

Create an account on the HP Community to personalize your profile and ask a question
01-16-2025 12:55 AM
Hi Rachel,
I have an HP smart tank plus 571.
For some reason today after I installed another printer this printer is saying 'expired certificate - check the printer for errors'.
I have followed all of your steps, multiple times, and it is still not working from any of our Macs 15.1.1 but I could print from my iPhone via the Hp smart extension.
I even tried adding the printer by its IP address. I got excited when it started to print but it just kept spewing out empty pages and then got a warning saying there was no ink. I went into the printer page and it showed up all the ink levels.
I am at a loss and would love a solution!
01-27-2025 11:55 PM
One of the tell tale signs is the age of the printer !
It seems all certificates start on Jan 1 and last for a maximum of 10 years (Why ? I don't know :=( ...)
It may not be 3650 days as mine was bought July 2015 and magically expired without warning on 1 Jan 2025.
Oh such a waste of time trying to fix it - if only there was a warning ! 😤
Thank you Rachel 571 👏
- « Previous
-
- 1
- 2
- Next »