Printer fails to print when certain pages (other than all) are selected for print.

[Rickmcguffin]

Anytime I select less than all pages (i.e page #3 or page #5) for print, the printer fails to print.

[VikramTheGreat]

Hi @Rickmcguffin,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

I understand your HP OfficeJet Pro 9125e fails to print when selecting specific pages (like page 3 or 5) on Windows 11. This can often be resolved with the following steps:

1. Update Printer Drivers

Outdated or incompatible drivers can cause selective page printing issues.

• Go to: HP OfficeJet Pro 9125e All-in-One Printer Software and Driver Downloads | HP® Support
• Download and install the latest full-featured software and drivers for your printer.

2. Use HP Smart App

This tool can automatically detect and fix printing issues.

• Download from: HP Smart - Free download and install on Windows | Microsoft Store

3. Reinstall the Printer

Sometimes a clean reinstall resolves page selection issues.

• Go to Settings > Bluetooth & devices > Printers & scanners
• Select your printer > Remove device
• Restart your PC
• Reinstall the printer using the HP Smart App or from the above shared driver link.

4. Try Printing from Another App

If you're printing from a browser or PDF viewer, try:

• Opening the file in Microsoft Word or Adobe Acrobat Reader
• Then print the specific page(s)

5. Check for Windows Updates

Ensure your system is fully updated:

• Go to Settings > Windows Update
• Click Check for updates

I hope this helps.

Take care, and have an amazing day!
 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

Regards,

VikramTheGreat