Printer flashing

[29Marlene]

Around the time the wi-fi password was changed due to tv issues, my printer screen and on/wifi light starts flashing and I have to reset or turn it off and then on again. What???? Once in a while ,  the printer screen will turn all blue and show the on/off button with this code: B343EC67 in white letters ????? I have taken the software off and put it back on and no difference. The printer will be fine for a while and then all of a sudden it will state the flashing. It will only print when I hold down the off button to reset or turn it off and back on. Help please

[sandytechy20]

@29Marlene

Welcome to the HP support community.

I understand that you are getting a B343EC67 error, follow these steps to fix the issue.

Perform a power reset

1. Turn on the printer, if it is not already on.
2. Wait until the printer is idle and silent before you continue.
3. With the printer turned on, disconnect the power cord from the rear of the printer.
4. Wait at least 30 seconds.
5. Plug back the power cable straight to a wall outlet and printer without any surge protector.
6. Turn on the printer.

Update the printer firmware

Here are the steps:- Click here

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.