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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Printer gives "0" error code (usually after adding paper) th...

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03-14-2023 11:53 AM
Since setting up my new HP Envy 6055e printer, I frequently get an error code 0 and both indicator lights come on. I've checked the cartridges, both are fine and I can usually print after a short delay. When there's obviously nothing wrong, why does the error code come on? This will sometimes occur after adding paper.
03-17-2023 11:00 AM - last edited on 10-23-2023 01:39 PM by SofiaML
@C4chuck
Welcome to the HP support community.
I understand that you are getting E0 error on the printer, I am glad to assist you.
An E0 error indicates an unusable cartridge.
- This occurs when one or both ink cartridges need attention. Reseat both cartridges, clean the ink cartridge contacts, restart the printer, and replace one or both ink cartridges if necessary.
Refer to this HP support document for further assistance:- Click here
Keep me posted
If this helps, please mark the public post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee