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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Printer has 3 flashing orange lights and E message

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04-04-2023
08:43 AM
- last edited on
04-06-2023
09:48 AM
by
Ric_ob
I just tried to print something but I can't - it has 3 flashing orange lights (one beside the i, one beside what looks like a sheet of paper with one of the corners turned in and a downwards arrow on it, and one beside 3 coloured dots under the display.
On the display it has a small e and a capital E as well as other things I can't make out because it's flashing so fast.
Can anyone please help me find out whats wrong and how to fix it?
thansk
04-07-2023 09:22 AM
Welcome to the HP support community.
I understand that you are getting an E error on the printer, I am glad to assist you.
Perform a power reset, Reset the printer to recover from printer errors or failures.
- Turn on the printer, if it is not already on.
- Wait until the printer is idle and silent before you continue.
- With the printer turned on, disconnect the power cord from the rear of the printer.
- Wait at least 30 seconds.
- Plug back the power cable straight to a wall outlet and printer without any surge protector.
- Turn on the printer.
Refer to this HP document for further assistance on this:- Click here
Keep me posted
If this helps, please mark the public post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee