Printer has an error triangle next to it. Each time I try t... - HP Support Community

Susanneb1144 · ‎05-28-2021

In trying to print, my printer has a black error triangle with exclamation point in it. Gives an error message of paper mismatch despite the proper paper selected. Naturally, I just bought a slew of ink!!

Repairatrooper · ‎05-28-2021

99% of the time this error is caused by one of two things

1. The paper size and type set on the printer itself is different than the paper size and type that the program is tryig to print from.

2. Printing from Adobe Reader, the option to "select paper size based on document" is turned on and the document was originally produced in a country with different standard sizes that your country.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.

Susanneb1144 · ‎05-29-2021

Thank you for your reply. Unfortunately, that doesn't seem to be the problem.

Printer has an error triangle next to it. Each time I try to print, it says paper mismatch.

Create an account on the HP Community to personalize your profile and ask a question