Printer has blue screen with flashing lights and B8049FBC I have a imac machine.

[thomH]

My HP envy printer will not print and gets the blue screen with a graphic in the middle then the numbers below : B8049FBC.  The lights on the sides of the screen such as on, internet connection, etc are flashing.  I found something in help for windows but I have an imac.  Windows help titled

HP Printers - Blue Screen Error or Flashing Lights while Connecting to Wireless Network (Windows, Europe)

talked about router firmware updates.  If this is complicated I just may go and buy another new machine.

[Betty0610]

@thomH

Welcome to the HP Support Community.

We'll have to perform a reset on the Printer for this. I have sent you a private message, for more details that cannot be shared in a public post.

Please do check your inbox on the communities page for the private message.

Let me know if this helps.

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Thanks!