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‎02-21-2019 06:31 PM

HP Recommended
Product: Deskjet 1510 All in one
Operating System: Linux

After generally great operation for a good while, years in fact, this printer has suddenly started trying to print an all-blue background on all sheets. Other lines, graphics, and text print black okay, just lots of solid blue background. I have tried resetting, rebooting both laptop and printer, full un-plug and re-plug. Nothing changes it. Have also removed color cartridge and cleaned it, plus going through the cartridge cleaning routine in the software. I first noticed it while printing from Autocad, then tried a Word document, and then the Test Print from the printer software. All blue.

I'm hoping it's a cartridge issue, but I don't have a spare to try, and I'm reluctant to buy a new one if it is more likely the printer itself. Tight budget. What is most likely? What else can I try? Thanks!

 

7 people had the same question
2 REPLIES 2

‎02-22-2019 05:52 AM - edited ‎02-22-2019 10:23 AM

HP Recommended

I have an HP Officejet 7310.

It has started printing a blue background on every colour document I print. It is network connected to a Linux Mint 18.3 PC. This seems to have started after a routine update of 'Ghostscript'.

Can any one help?

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‎02-22-2019 08:28 AM - edited ‎02-22-2019 08:29 AM

HP Recommended

Same issue on 2 laptops at home, running Ubuntu 18.04.1 LTS.

HPlip package is not involved.

Probably an update of GhostScript : you can track this bug on launchpad :

https://bugs.launchpad.net/ubuntu/+source/ghostscript/+bug/1817308

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