-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Printer head light light flashing

Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.
Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
1 REPLY 1
05-21-2022 01:02 PM
@Livilou
Welcome to the HP support community.
I understand that the printhead light is blinking, and I am glad to assist you.
Follow these steps to make sure the printhead is installed correctly.
- Press the Power button to turn on the printer, if it is not already on.
- Open the ink cartridge access door and the printer lid. The carriage moves to the center of the printer. Wait until the carriage stops in the center of the printer before you proceed.
- Figure : Open the ink cartridge access door and the printer lid
- Disconnect the power cord from the rear of the printer.
- Unplug the power cord from the wall outlet.
- Remove the printhead. You can leave the ink cartridges in the printhead. Lift the lever on the back right corner of the printhead assembly, and then lift out the printhead.
- Figure : Remove the printhead
- Clean the printhead contacts with a cotton swab.
- Contacts: Clean
- Nozzle: Do NOT clean
- Grasp the printhead on both sides with the electrical contacts facing the rear of the printer, and then insert the printhead into the carriage.
- Figure : Reinsert the printhead
- Carefully lower the latch handle on the carriage to secure the printhead.
- Close the printer lid and ink cartridge access door.
- Reconnect the power cord to the rear of the printer.
- Plug the cord back into the wall outlet.
- Press the Power button to turn on the printer.
Refer to this HP document for further assistance:- Click here
Keep me posted.
If this helps, please mark the public post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for?
Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.