Printer in Error State

[PebsBam]

I cannot print from my desktop. Laptop and Apple devices all print normal to the printer.  I have the printer hooked up to my wifi, use the HP Smart app. I have tried hooking it up with the usb cable no help. When I open up the HP Smart app it shows printer is ready.  The scan functions works normal. I just cannot print anything.  I have tried HP Print And Scan Doctor and it shows no errors. I have tried uninstalling and reinstalling software no help.  Tried clearing the spooler no help. Updated the drivers no help. Used Windows troubleshooting found no errors. I am at a loss. Please Help!!!!! This issue started about a month ago.

HP All In One 24-f0014

Windows 10

Version 2004

OS Build 19041.329

[Kumar0307 · Accepted solution]

@PebsBam, Welcome to the HP Support Community!

Install the printer using the TCP/IP port:

1. On the PC, go to Control panel > Devices and printers > Add a printer(at the top) 
2. Under 'Choose a device or printer', click on 'The printer I want isn't listed'.
3. Select 'Add a printer using a TCP/IP address'
4. Find the IP address of the printer by tapping on the wireless/ethernet icon on the printer screen
5. Type in the 'IP address in Hostname or IP address' box, click next
6. Proceed to the next steps by following the on-screen instructions.
7. Try printing.

If the issue persists, Install the printer using Windows built-in driver

Refer to this document to know how. Try printing.

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

[PebsBam]

Yes That Worked!!!!  Thanks!!!!

[Kumar0307]

@PebsBam

Glad to know that the issue is now resolved. Feel free to contact us with any concerns related to HP products.

Happy to help!