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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
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HP DeskJet Plus 4152 All-in-One Printer

My HP DeskJet Plus printer has stopped printing pictures from my Hp Laptop computer. It says 'printer in error state'. Please help me fix it!

1 REPLY 1
HP Recommended

Nothing I've tried helps to get my printer to start printing again except for an information page. It won't print anything from my laptop computer. It's connected to the internet and WiFi okay. The ink cartridges are in right. Why won't it work?

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