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‎09-20-2016 09:46 AM

HP Recommended
Product: Officejet Pro 8600
Operating System: Mac OS X 10.10 Yosemite

After being able to print from my MacBook Air, I am now receiving the printer message "printer in use"  I have checked the printer and it useable by my MacBook Pro.  Any suggestions?

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎09-20-2016 10:00 AM

HP Recommended

 

Hi,

 

Try restarting your printer by powering it down and unplugging it for 30 seconds before powering it back up again. If this doesn't help, please restart your MAC also.

"
"Say "Thanks" by clicking the Kudos Star in the post that helped you.

--Please mark the post that solves your problem as "Accepted Solution"

View solution in original post

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2 REPLIES 2

‎09-20-2016 10:00 AM

HP Recommended

 

Hi,

 

Try restarting your printer by powering it down and unplugging it for 30 seconds before powering it back up again. If this doesn't help, please restart your MAC also.

"
"Say "Thanks" by clicking the Kudos Star in the post that helped you.

--Please mark the post that solves your problem as "Accepted Solution"
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‎03-20-2018 03:09 PM

HP Recommended

I set up my HP OfficeJet Pro 8730 yesterday with no problems and was able to print from my Mac laptop. Today its telling me the printer is not connected although nothing has changed, electricity is on, power switch is on, blue light is on, wifi is on. 

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