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‎04-26-2025 09:42 AM

HP Recommended
Product: HP ENVY 6455e All-in-One Printer
Operating System: Microsoft Windows 11

Printer stopped printing.  Hit info button.  Printer info report stated that I needed to log on to www,hpsmart.com for more info. :Logged in, no identifiable message about an error.  chat bot was useless, as usual.

 

Unplugged printer, it started working.  Irritating that it had a problem that I could not troubleshoot and fix.  Hp resources not helpful.

Anyone have any ideas?

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