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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Printer ink probs

Create an account on the HP Community to personalize your profile and ask a question
10-02-2025 07:17 AM
@Announcer1, Welcome to HP Support Community,
Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue
If you're experiencing supply system problems with your ink cartridges on your HP OfficeJet Pro 9025, the issue may be related to the cartridges or the printer’s settings. Below are some general troubleshooting steps you can follow to resolve the issue:
Check Ink Cartridges:
Turn off the printer and unplug it from the power source.
Open the printer's ink cartridge door.
Carefully remove the ink cartridges.
Check if the cartridges are properly seated and not damaged. Make sure the protective tape (if any) is removed from the ink cartridges.
Inspect the ink cartridge contacts for dirt or smudges. If needed, gently clean the cartridge contacts with a soft, lint-free cloth.
Reset the Printer:
After checking or re-seating the ink cartridges, plug the printer back in and turn it on.
Perform a hard reset:
Turn off the printer.
Unplug it from the power source.
Wait for about 60 seconds before plugging it back in.
Turn the printer back on.
Update Printer Firmware (Update the firmware on an HP printer | HP® Support)
- Go to the HP Customer Support - Software and Driver Downloads page. Enter your printer model number and search for the latest firmware update. Follow the instructions to download and install the firmware update.
Also, you may refer to this guide: HP Printers - An 'Ink System Failure,' 'System Supply Problem' or 'Supply System Problem' Error Disp...
I hope this helps.
Please feel free to reply here if you have any questions or if you need further clarification on any of the steps.
Take care and have a good day.
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Regards,
Garp_Senchau
I am an HP Employee