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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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‎06-06-2018 03:23 PM

HP Recommended
Product: Officejet 6500 E709a

 

Hello - I have been using my printer regularly up until two days ago.  When I switched it on there was no sound, no lights absolutely nothing.  I took out all the plugs and left it for about 10 minutes then plugged everything in again, but still nothing.  It is absolutely dead - no sound whatsoever coming from it.  I have never had any problems with this printer until this happened.  Can anyone suggest what might be the problem.  I really need my printer at the moment.

 

:Crying:

6 people had the same question
2 REPLIES 2

‎06-06-2018 05:02 PM

HP Recommended

Try the HP support site here.

 

https://support.hp.com/us-en/product/hp-officejet-6500-all-in-one-printer-series-e709/3795309/model/...

1 person found this reply helpful
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‎06-07-2018 05:18 PM

HP Recommended

Thank you for youre reply and website address.  Having read through this site I think I might need a new power cord.  I have gone into HP supplies but I have no idea how to find the cord for my printer.  There are so many listed with all sorts of numbers.  I would be very grateful if you could advise.   My power cord number has a bar code number which I have keyed in but again this comes up with many different power cords and I don't know which one I should chose.

 

Thank you:smileyfrustrated:

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