Printer is offline even though I'm connected to wifi and it says it's idle and the default

[RubyLou282]

My printer says offline even though I'm connect to the internet and it shows up as the default/idle under printers. It very occasionally prints when I turn on/off the wifi and pause the document and then restart it.  But now even that trick isn't working and I have documents I need to print.  I recently got a brand new MacBook and that is when this issue started. It never happened before with my older MacBook.  Please help!

[Dragon-Fur]

@RubyLou282 

Welcome to the HP Community -- a Peer-to-Peer Forum for people who use HP Technology

We do not have any MacOS in our home office.

I can offer the following references.

• Wi-Fi connection is lost after router or network settings change

HP printers - Wi-Fi connection is lost after router or network settings change 

• Restore Wi-Fi setup mode on your HP printer (Restore Wi-Fi setup mode on your HP printer See the one minute summary video to the top of the document.

Consider / Try >> Restart All -

Restart Everything, including the router that controls your network

• Shut down printer and computer(s) to a full OFF condition
• Shut off devices that might be adversely affected by a temporary network break
• Shut off the router
• Let all sit quietly for a minute to two minutes
• Restart the router - wait for the router to completely boot
• Switch on the Computer(s) and log in
• Switch on other devices you might have turned off
• Switch on the Printer and wait for it to boot

Next,

Known solutions, presented in the order to be completed / considered

  HP printer is offline or not responding - Windows / Mac  

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