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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Printer is picking up multiple pages when printing

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12-01-2017 03:58 PM
Printer is picking up multiple pages when printing a single page, printing portions on each.
Solved! Go to Solution.
Accepted Solutions
12-02-2017 12:14 PM
This means that the separator pad has a problem.If you open the back door as to remove a paper jam look at the paper path.I think it is the second little upright finger that has the separator pad on it.Remove by un clipping the finger and maybe try to change the pad around.Try again to print and see what happens.Hope this will help.
It is so nice to give some help where possible and the forum is a great idea Thank You.Sometimes a picture speaks louder than words to find a solution.Should you find my help use full just give some credit for my effort please.
.Thank You.Copier-Pro
If you found this post helpful, you can let others know and also show your appreciation by clicking the “Accept as Solution”button, “Thumbs up" button!
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I'M NOT AN HP EMPLOYEE AND DO ANSWER THESE QUESTION ON MY OWN BEHALF.
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12-02-2017 12:14 PM
This means that the separator pad has a problem.If you open the back door as to remove a paper jam look at the paper path.I think it is the second little upright finger that has the separator pad on it.Remove by un clipping the finger and maybe try to change the pad around.Try again to print and see what happens.Hope this will help.
It is so nice to give some help where possible and the forum is a great idea Thank You.Sometimes a picture speaks louder than words to find a solution.Should you find my help use full just give some credit for my effort please.
.Thank You.Copier-Pro
If you found this post helpful, you can let others know and also show your appreciation by clicking the “Accept as Solution”button, “Thumbs up" button!
#################################################################
I'M NOT AN HP EMPLOYEE AND DO ANSWER THESE QUESTION ON MY OWN BEHALF.
#################################################################