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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Printer is printing blank pages

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01-30-2019 04:58 PM
I have a HP Deskjet 2541 and pages do come through when I try to print, but they are all blank. I tried to copy a page also and the pages are blank as well.
02-01-2019 12:06 PM
A warm welcome to HP Support Community!
Power resetting the printer and then performing an automated/manual cleaning may resolve the issue. Let's try these steps:
Please ensure the printer is up-to-date with its firmware. If you are unsure, you can download and install the latest firmware update from here.
1) Make sure this printer is plugged into a direct wall, not a surge protector
2) Remove all of your ink cartridges from the printer and close the door
3) Remove the power cord from the back of the printer (Do no press the power button)
4) Clean the ink cartridges nozzles, refer to step 11 from this document.
5) Plug the power cord back into the printer
6) Wait for the printer to turn on completely, then install the ink cartridges.
7) Use automated tool to clean ink cartridges, refer to step 12 from this document.
Let me know how it goes!
If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!
Have a great day!
I am an HP Employee
02-05-2019 04:33 AM
That's unfortunate. I'm afraid, its a possible hardware failure. Please call HP Support to obtain all available repair/replacement options. You may use the following steps to contact your regional HP Support:
1) Click on this link.
2) Select your product type below.
3) Enter the serial of your device.
4) Select the country from the drop-down.
5) Select the chat or get phone number options based on your preferences.
6) Fill the web-form and proceed further.
I am an HP Employee