Printer is printing double sided although I do not want double sided printing.

[cantorkeith]

I have a Mac Mini Sonoma OS 14.4. The printer prints double sided despite this option not being selected. 

[Raj_05 · Accepted solution]

Hi @cantorkeith,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

If your HP ENVY Photo 7164 All-In-One Printer is printing double-sided even though you haven't selected that option, there are a few things you can check and adjust.

Check Printer Settings:

Print Dialogue Box: When you go to print, before hitting the "Print" button, check the print dialogue box. Make sure that "Two-Sided" or "Duplex Printing" is not selected.

Printer Preferences:

• Open "System Preferences" on your Mac.
• Click on "Printers & Scanners."
• Select your HP ENVY printer from the list on the left.
• Click on "Options & Supplies."
• Look for a "Duplex Printing Unit" option or similar, and make sure it's set to "Not Installed" or "Off."

Reset Printing System:

Resetting the printing system can sometimes resolve unexpected printing issues:

1. Go to "System Preferences" > "Printers & Scanners."
2. Right-click (or Ctrl-click) on the list of printers on the left side.
3. Choose "Reset printing system."
4. You'll need to re-add your printer afterward.

Reinstall Printer Driver:

1. Sometimes the printer driver can cause unexpected behavior. You can reinstall the driver:
   • Go to the HP Support website and download the latest driver for your printer model.
   • Completely uninstall the current printer driver from your Mac.
   • Install the newly downloaded driver and set up the printer again.

Firmware Update:

1. Ensure your printer has the latest firmware:
   • Go to the HP Support website, find your printer model, and check if there's a firmware update available.
   • Follow the instructions to update the printer's firmware.

Additional Tips:

• Ensure no print jobs are stuck in the queue from a previous double-sided print.
• Make sure the application you're printing from doesn't have a default setting for double-sided printing.

By going through these steps, you should be able to troubleshoot the double-sided printing issue with your HP ENVY Photo 7164 printer on your Mac Mini.

I hope this helps.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Alden4

HP Support