Printer is printing symbols

[Chelsea22]

Hello!

When I go to print a document, it prints all kinds of symbols instead of what I am actually printing. How do I fix this problem?

[greenturtle · Accepted solution]

Hi,

Thanks for using the HP Forums. Can you try the following:

Please Download and run the HP Print and Scan Doctor (PSDR) tool to diagnose and fix your problem

https://support.hp.com/us-en/help/printscandoctor

Hope that helps.

[Chelsea22]

It fixed the problem, thank you so much!

[greenturtle]

Hi,

Glad to hear that your issue is resolved and all is working well now.

Have a nice day!

[wofjwoqhf13r]

I have a mac.  Any other suggestions or version of app to download? My printer printer about 20 pages with one line of symbols this morning instead of the 1 page document i tried to print

[EmmaDibb]

i also have a  mac and the same is happening to me - i print 1 page and 20 pages get released with symbols- is there a fix?

[kevin-t]

Hello,

Thank you for posting in this thread. Unfortunately based on when the last response was made, I have closed this thread to help keep comments current and up to date. We recommend starting a new thread for your issue by clicking here.
To be more helpful with your post, you can add key information if you desire: 
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