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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Printer is very slow to print out PDF file sent from my comp...

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08-19-2018 04:56 PM
I have coloring pages downloaded to my computer. They are PDF files. When I go to print them out it is very slow before they actually print. They go to the printer right away, but then there will be anywhere from a minute to l 1/2 minute wait before it is printed. I do not have the printer set to quiet so that is not slowing it down.
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Accepted Solutions
08-20-2018 12:13 PM - edited 08-20-2018 12:14 PM
Welcome to HP Support Forums. A really great platform for posting all your questions and finding solutions.
I'll try my best to help 👍
May I know which print settings you used? If you select BEST Mode, then it will take longer to Print. It is recommended you use Draft Mode for regular printing.
Do you have the same problem when making photocopies?
Let's start with a Printer Reset
(1) Turn the printer on, if it is not already on.
(2) Wait until the printer is idle and silent before you continue.
(3) With the printer turned on, disconnect the power cord from the rear of the printer.
(4) Unplug the power cord from the wall outlet.
(5) Wait at least 60 seconds.
(6) Plug the power cord back into the wall outlet.
NOTE: HP recommends connecting the printer power cord directly to the wall outlet.
(7) Reconnect the power cord to the rear of the printer.
(8) Turn on the printer, if it does not automatically turn on.
The printer might go through a warm-up period. The printer lights might flash, and the carriage might move.
Wait until the warm-up period finishes and your printer is idle and silent before you proceed
Also update the Firmware from this Link: https://support.hp.com/us-en/drivers/selfservice/hp-officejet-6950-all-in-one-printer-series/9666193...
If the issue persists, please download and run the HP Print And Scan Doctor from this Link: ftp://ftp.hp.com/pub/printers/hppsdr/patches/HPPSdr.exe
Run PSDR v5.0.2
Once the PSDR detects the Printer, it will show up the IP address and Software Status.
Select the correct Printer and click on Next.
PSDR will check if the Printer is on the Network and communication between the PC and the Printer. Once the connection check is done, click on Fix Printing
Once PSDR goes through all checks and automatic fixes, click on Print a test page.
Regardless if PSDR printed the test page or not, click on “NO PRINT”
PSDR will then notify you that there is an update available, click on continue, and PSDR will apply the patch and ask for a reboot.
Post restart the PSDR will run automatically to check for more issue. If no issue found close PSDR.
Keep me posted how it goes
Thank you and have a great day 😊
If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" and this will also help other community members with similar issue.
KrazyToad
I Am An HP Employee
08-20-2018 12:13 PM - edited 08-20-2018 12:14 PM
Welcome to HP Support Forums. A really great platform for posting all your questions and finding solutions.
I'll try my best to help 👍
May I know which print settings you used? If you select BEST Mode, then it will take longer to Print. It is recommended you use Draft Mode for regular printing.
Do you have the same problem when making photocopies?
Let's start with a Printer Reset
(1) Turn the printer on, if it is not already on.
(2) Wait until the printer is idle and silent before you continue.
(3) With the printer turned on, disconnect the power cord from the rear of the printer.
(4) Unplug the power cord from the wall outlet.
(5) Wait at least 60 seconds.
(6) Plug the power cord back into the wall outlet.
NOTE: HP recommends connecting the printer power cord directly to the wall outlet.
(7) Reconnect the power cord to the rear of the printer.
(8) Turn on the printer, if it does not automatically turn on.
The printer might go through a warm-up period. The printer lights might flash, and the carriage might move.
Wait until the warm-up period finishes and your printer is idle and silent before you proceed
Also update the Firmware from this Link: https://support.hp.com/us-en/drivers/selfservice/hp-officejet-6950-all-in-one-printer-series/9666193...
If the issue persists, please download and run the HP Print And Scan Doctor from this Link: ftp://ftp.hp.com/pub/printers/hppsdr/patches/HPPSdr.exe
Run PSDR v5.0.2
Once the PSDR detects the Printer, it will show up the IP address and Software Status.
Select the correct Printer and click on Next.
PSDR will check if the Printer is on the Network and communication between the PC and the Printer. Once the connection check is done, click on Fix Printing
Once PSDR goes through all checks and automatic fixes, click on Print a test page.
Regardless if PSDR printed the test page or not, click on “NO PRINT”
PSDR will then notify you that there is an update available, click on continue, and PSDR will apply the patch and ask for a reboot.
Post restart the PSDR will run automatically to check for more issue. If no issue found close PSDR.
Keep me posted how it goes
Thank you and have a great day 😊
If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" and this will also help other community members with similar issue.
KrazyToad
I Am An HP Employee
08-22-2018 03:01 AM
Hi @Carlene1, I am the Mr.Robot. It looks like you were interacting with @KrazyToad, but he is out of the office today, so I'll take over from here.
I appriciate your efforts for writing back to us.
As you mentioned after updating the printer firmware and doing a hard reset fixed your problem.
If you have any other queries, feel free to reply to us.
And thank you for being a Valuable Member of our HP Family.
Also, click on "Accept as Solution" to the post that solved your issue, it will help others to find the solution.
A4Apollo
I am an HP Employee