• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
To resolve issues with 0xb90c05a4 error on your OfficeJet series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
HP OfficeJet 3830 All-in-One Printer
Microsoft Windows 11

I am having an issue printing with my HP Officejet 3830 all-in-one printer. When I go to print a document the printer is in default status but, it says attention required. It will not clear and it will not print the document. Troubleshooting can not detect any problems. I have tried uninstalling and reinstalling the printer. I have unpluged it, tried to clear the print spooler with no success. It will sometimes print the document. But it is unpredictable. Help! I have purchased another printer, but this one is still in good condition and I have not opened the new printer. I am hoping to solve the probem with this printer and return the one I just purchased. Help!

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.