Printer msg - Stopped - Can't open "private/var/spool/cups/temp/002245f991104"

[ebmit]

Printer msg - Stopped - Can't open "private/var/spool/cups/temp/002245f991104"

I just encountered this printer message. The document that I am trying to print will not print. The printer status is idle. I have had his printer for more than year and not encountered any problems. The printer last worked last night. The scanner works fine.

[IronBadger]

It really looks like those who are experiencing this issue are running older software signed with a certificate that expired today.

Please update your software using HP Easy Start as mentioned above. 

1. Download HP Easy Start

2. Follow the prompts for setting up your printer.  When you get to the software download it will show whether the software needs updated or not.  If it does the box next to Printer Essentials will be checked by default and you just need to select the Install button.

The following should not be necessary but if you want to be extra diligent and guarantee a clean new install.

1. Download HP Easy Start

2. Open HP Easy Start and Select the HP Easy Start Menu in the macOS menu bar.  In this menu select Uninstall HP Software.

3.Select Continue to start the Uninstall process

4. Once the uninstall completes.  Select Set Up New Device.

5. Go through the new device setup process by following the prompts.

6. This will lead to the software download/install prompt.

7. Select install and the remaining prompts to finish the process.

Edit:  Systems administrators and those unable to use HP Easy Start can use HP Easy Admin to download the software pkg files directly.