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‎01-06-2017 10:38 AM

HP Recommended
Product: deskjet2542

Hi, I have recently switched my wifi provider and have a new router but since installation my printer is not detecting any wifi connection despite the fact that my mac is connecting to the router fine.  I've tried unplugging and replugging the printer in and have read the manual, I'm really perplexed about this.  I've also called the ISP and they said it's a problem with the printer as my mac and phone connect to wifi just fine.

 

I can't reset the network settings on my printer by the looks of it.  Can anyone help?

 

Any help would be reeeeeally appreciated as it's out of warranty.

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1 ACCEPTED SOLUTION

Accepted Solutions

‎01-06-2017 12:30 PM

HP Recommended

Take a look at step #4 in this HP doc.

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Please mark the post that solves your issue as "Accept as Solution".
I am a volunteer and do not work for HP.

View solution in original post

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1 REPLY 1

‎01-06-2017 12:30 PM

HP Recommended

Take a look at step #4 in this HP doc.

----------------------------------------------------------------------------------
Please mark the post that solves your issue as "Accept as Solution".
I am a volunteer and do not work for HP.
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