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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
CrankyHanky
Level 2
17 11 0 2
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Printer not printing complete sending address on envelope

HP Recommended
HP officejet pro 8725
Microsoft Windows 10 (64-bit)

Each time I print an envelope it does not print the complete sending address

3 REPLIES 3
Dragon-Fur
Level 16
Level 16
30,730 30,432 2,780 10,197
Message 2 of 4
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@CrankyHanky 

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How are you creating the envelope??  Software / Application name?

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Is the printer aware you are printing on an envelope?

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Open your favorite browser > type / enter Printer IP address into URL / Address bar

Tab Settings > Preferences > Tray and Paper Management

If applicable, check the Advanced section (at the bottom of the Tray and Paper Management menu)

Click Apply to save changes

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Is the sending address the "Return Address"  (upper left corner)

OR

Is the sending address the "Recipient Address" (approximately the middle center of the address)

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Is the address standard three line or is it four lines?

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The envelope size makes a difference, too.  Standard?  Custom?

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Is the address font size left as standard or has the font / size be changed?

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Is the issue a new one?

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Are the return / recipient addresses hand entered or are these pulled from an address book?

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Basic Example - Full Feature Software installed

Word > Mailings > Envelopes

Rabbits_and_Chickens_Test_Envelope_10_5Rabbits_and_Chickens_Test_Envelope_10_5

 

Example - Custom Envelope - Word document

NOTE:  Watermark is optional - ignore if not using

Manual_10_Envelope_Watermark_1Manual_10_Envelope_Watermark_1

 

 

Printer  Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP OfficeJet Pro 8725 All-in-One Printer 

 

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The Community is a separate wing of the HP website - We are not an HP business group.

Our Community is comprised of volunteers - people who own and use HP devices.

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Question Resolved / Answered, Click "Accept as Solution"

Dragon-Fur

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CrankyHanky
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Level 2
17 11 0 2
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Thank you for your input. I have it working now

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Dragon-Fur
Level 16
Level 16
30,730 30,432 2,780 10,197
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@CrankyHanky 

 

You are welcome.

Glad it's fixed.

 

Stay Safe.

 

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not an HP business group.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Thumbs Up to say Thank You.

Question Resolved / Answered, Click "Accept as Solution"

Dragon-Fur

Reply
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
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