Printer not printing from PC

[noeyyrose]

I've been having issues with my printer not connecting to my PC for several months at this point. I have no issue printing from any other device, it's just my PC. I've done troubleshooting, contacted the virtual agent, updated my HP Smart. My printer is listed on the HP Smart application and shows it's running, but I get an error every time I try to test print and it doesn't come up when I go to print a page. It shows the printer on my device list but It won't print.

[Kumar0307]

@noeyyrose, Welcome to the HP Support Community! I’m here to help.

I understand you are not able to print from your PC.

Run HP Print and Scan Doctor to diagnose and fix any driver issue

Click here to download the file. Once downloaded, make sure to run the file to start the installation and click on 'Fix printing'.

If the issue persists, proceed to the next step.

Install the printer using the TCP/IP port:

Check for any pending Windows updates first.

1. On the PC, go to Control panel > Devices and printers > Remove the existing printer entry > click on Add a printer(at the top) 
2. Under 'Choose a device or printer', click on 'The printer I want isn't listed'.
3. Select 'Add a printer using a TCP/IP address'
4. Find the IP address of the printer by tapping on the wireless/ethernet icon on the printer screen
5. Type in the 'IP address in Hostname or IP address' box, click next
6. Proceed to the next steps by following the on-screen instructions.
7. Try printing.

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day!