Printer not printing labels from word document

[Timeteam_56]

i am trying to print off some labels for christmas cards from a word document but nothing happens. it shows the printer and it shows it in the print que , i have deleted the print que and started again but no joy.

any help please.

roger

[Dragon-Fur]

@Timeteam_56 

Some ideas...

If this is your printer Series:

  HP OfficeJet 5200 All-in-One Printer series 

and

Product Specifications for the HP OfficeJet 5220 All-in-One Printer (M2U81B)

If you have not done so,

Install the Full Feature Software for the printer

HP OfficeJet 5200 All-in-One Print and Scan Driver and Accessories 

After the software is installed, Restart the computer and log in

Load the paper according to the instructions in User Guide

Pages 12-13

Print side down, top to the back of the printer

Next...

Retain / Modify the paper size / type on the Printer display or in EWS

Check / Adjust / Retain the Paper at the Printer Display Panel

Note:  This option is not applicable to printers that lack a printer display panel and may not be available on all printer models that do include a printer display panel.

Open Printer Tray,

If you have not yet done so, add desired paper type

Wait a couple of seconds…

Close Tray

IF applicable for your printer:

Look for a message on the Printer Control / Display Panel,

Click Modify (wording varies), set the paper size and type, Click OK

NOTE: 

If the size of your Paper Size is not in the Drop-down menu,

If the selection is available in the list:

Select Custom (likely the last selection in the list)

And / Or

Embedded Web Server (EWS)

 Note:  This option is not applicable to printers connected via a USB printer cable (no network connection).

If the printer is on the network,

If the EWS feature is supported on your printer,

Use the Embedded Web Server (EWS) to view / configure your printer.

NOTE:  Laser printer options in EWS are very different from those offered in InkJet Printers.

Open your favorite browser > type / enter Printer IP address into URL / Address bar

Tab Settings > Preferences > Tray and Paper Management

If applicable, check the Advanced section (at the bottom of the Tray and Paper Management menu)

Click Apply to save changes

NOTE:  If the size of the Paper Size is not in the Drop-down menu, Select Custom (likely the last selection in the list)

NOTE:  EWS is also available in HP Smart

Set the Preferences - Windows

Note:  Ignore this section when not relevant – for example, when using Word > Mailings > Envelopes

Check / enable the printer as the “Default Printer”

Settings > Devices > Printers and scanners

UNCHECK (clear box) Let Windows manage my default printer

Select (Left-Click) your printer from the list of printers > Manage > Set as Default

1. Select and adjust settings in each category for the Media (kind of paper), source (tray), and paper size.

Settings > Devices > Printers and scanners

Left-Click on (your) Printer > Manage > Printing Preferences

Next

Tab Printing Shortcuts > Click / Highlight your preferred shortcut > Click Apply > Click OK to exit

NOTE - Make changes to a Shortcut

• Select a shortcut and adjust the settings for paper, source (tray), other settings / Tabs
• Scan Menu for HP Scan >>  If there is a More > section, check / adjust settings in the sub-sections > Click OK to save sub-menu changes
• If supported, save the edited shortcut or use “Save As” or “Create Custom Shortcut” to save as a new / different file name
• Click OK to save the setup

=============================================================

Much depends on the Page size of the document.

For example, If the label paper is standard sized,

Select Paper Size Letter or A4 (regional differences)

When printing, select the Media (kind of paper)

For example, this printer supports:

Media types

Plain paper; HP photo paper; HP Matte or Professional Matte Paper; HP Matte Presentation Paper; HP Brochure or Professional Paper Glossy; Other inkjet photo paper; Other inkjet papers dull; Other inkjet papers glossy; Plain paper; Light/recycled

Select Media / Paper type > Brochure matte / glossy

Select the Source > for example Tray 1

In your document:

Word > File > Options > Advanced

In Section Print (about 2/3 of the way down)

UNCHECK "Scale content for A4 or 8.5 x 11" paper sizes

Click OK to save changes

If you have trouble, Export the document to a PDF file.

Open the PDF file in Adobe Reader DC 

Click the printer icon Set Page Size > Actual size

Click on Properties Find and Check / Adjust tab(s) for paper size

Find and Check / Adjust the settings for Media (kind of paper) - set to thick, HP Brochure matte, or whatever is closest

Click OK to exit the Properties menu

When ready, Click Print

General Example

Avery_J8161_Sample_Label_PDF_1

References / Resources

Adobe Reader DC – Needed Whether You Use It or Not

If you have not done so,

Reinstall / Update your PDF Reader (Adobe Reader DC /Optional  Foxit Reader)

HINT:  Watch out for and UNCHECK unwanted extra software

NOTE:  Adobe Reader DC software should be installed even if you do not normally open / view / print PDF files directly from the Adobe Reader DC software.

Printer  Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, User Guides / Manuals, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP OfficeJet 5200 All-in-One Printer series 

OR

Open Support Home

Enter the name of your HP device

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