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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
Locked

‎01-29-2021 03:37 PM

HP Recommended
Product: M15w
Operating System: Microsoft Windows 10 (32-bit)

Ho, just bought a new printer, unboxed, set it up and not working. I am using cable, it is online and receives the data. Commences to start up and the suddenly stops and orang light flashes. If i then press the cancel button it,  paper in halfway and stops. I have to forcefully pull out the paper. Any thoughts? 

Category:
1 REPLY 1

‎02-10-2021 09:25 AM

HP Recommended

@Aviator1979

 

Welcome to the HP support community.

 

Clear jammed paper from the input tray

Remove any loose or jammed paper that is accessible from the input tray.

  1. Open the toner cartridge access door.

    Opening the toner cartridge access door

  2. Remove the toner cartridge.

    Removing the toner cartridge

  3. Remove any paper from the input tray.

    Removing any paper from the input tray

  4. Use both hands to remove any jammed paper from the input tray.

    Removing jammed paper

  5. Install the toner cartridge, and then load plain paper in the input tray.

  6. On the printer control panel, press the Resume/Cancel button .

Reset the printer

  1. With the printer turned on, disconnect the power cord from the printer.

  2. Unplug the power cord from the power source.

  3. Wait 60 seconds.

  4. Reconnect the power cord to a wall outlet and to the printer.

You can refer this HP document for more assistance:- Click here

 

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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