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HP ENVY 6052 All-In-One Printer
Microsoft Windows 11

 

Lately, whenever I print anything at all all of these lights are on on my printer (HP-ENVY 6000 series) and I don't know what they mean or how to turn them off.  Before I would restart the printer and that took care of it but now it's on even after the restart.  If I touch any of the lit buttons all it does is spit out a printer information page or a blank page.

 

Can anyone help me with this?

 

Printer readoutPrinter readout

1 REPLY 1
HP Recommended

Hi @alphawiz,

 

Welcome to The HP Support Community.  

 

Thank you for posting your query, I will be glad to help you.

 

I understand your HP ENVY 6052 All-In-One Printer could be related to a problem with the printer’s status lights indicating an error or malfunction. 

Here’s a step-by-step guide to troubleshoot this issue:
 

Check the Printer’s Manual: Look up the status lights in the printer's manual or on the HP support website. Different light patterns can indicate various issues like paper jams, low ink, or connectivity problems.
 

Perform a Hard Reset:

  • Turn off the printer and unplug it from the power source.
  • Wait for about 60 seconds.
  • Plug the printer back in and turn it on.

Check for Error Messages:

  • After restarting, check the printer’s display (if available) or the HP Smart app on your computer for any error messages or warnings.

Update Printer Firmware: Update the firmware on an HP printer

  • Go to the HP support website and download the latest firmware for your printer model. Follow the instructions to update the firmware.

Check Ink Cartridges and Paper:

  • Ensure that ink cartridges are properly installed and have sufficient ink.
  • Check the paper tray for paper jams or misalignment.

Run HP Print and Scan Doctor: HP Print and Scan Doctor

  • Download and run the HP Print and Scan Doctor from the HP website. This tool can diagnose and fix many common printer issues.

Check Network Connection:

  • Make sure the printer is connected to your network if you're printing over Wi-Fi.

Refer to this document: HP ENVY 6052 All-In-One Printer User manual 

HP DeskJet, ENVY 6000, 6400 - Blinking lights and error codes

I hope this helps. 

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. 


A_Gayathri
HP Support Community Administrator.
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