Printer only printing half the image.

[Berni57]

The printer is only printing some of the image when printing on cardstock. It’s ok when printing on plain paper. The reverse side has roller marks on it? 

[TEJ1602]

@Berni57, Welcome to HP Support Community!

I would recommend you to check the print settings before sending the print job.

1. From the File menu in your software, choose Print.

2. Make sure your printer is selected.

3. Set the print options. If you do not see options on the Print dialog, click Show Details. 

     a. Choose the appropriate paper size in the Paper Size pop-up menu.

     b. Select an Orientation.

     c. From the pop-up menu, choose Paper Type/Quality, and then choose the following settings:

            ● Paper Type: The appropriate photo paper type

            ● Quality: Best or Maximum dpi

            ● Click the Color Options disclosure triangle, and then choose the appropriate Photo Fix option.

                   — Off: applies no changes to the image.

                   — On: automatically focuses on the image; moderately adjusts image sharpness.

4. Select any other print settings you want, and then click Print.

You can also check this document to know the supported media types.

Let me know if this helps.

Cheers 🙂

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