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HP DeskJet 3755 All-in-One Printer
Microsoft Windows 10 (64-bit)

The light on the power button and all symbols on the display of my Deskjet 3755 [personal information removed] continuously flash and I can't print. I've tried rebooting the printer with the power button, power + cancel buttons, and unplugging, letting it sit for 5 min, and plugging it back in. In each case it goes back to the same state and I can't print.

 

I've tried to investigate a software solution but the printer is not even visible to my computer or HP Smart, so the HP Doctor software is no help. I've tried both wireless and USB connections. Help would be appreciated.

1 REPLY 1
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@Dillon5

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, 
I appreciate your efforts to try and resolve the issue. If you have already performed the steps from the document: Blinking Lights and the issue persists, it could be a hardware failure. 

I'm sending out a private message to assist you with the next course of action. Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage
 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

ECHO_LAKE
I am an HP Employee

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