Printer print issue

[Dibyo_printer]

Blank printing 

[VikramTheGreat]

Hi @Dibyo_printer,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

If your HP printer is printing blank pages, even though it has ink, here are a few steps you can follow to resolve the issue:

Step-by-Step Fixes

1. Check Ink Levels

• Make sure the cartridges are not empty or low.
• Remove and reinstall the cartridges to ensure proper contact.
• Remove any protective tape from new cartridges.

2. Print a Test Page

• Use the Information button on the printer or the HP Smart app to print a test page.
• If the test page is also blank, continue to the next step.

3. Clean the Printhead

• On printers with a screen:
  Go to Settings > Tools > Clean Printhead
• On printers without a screen:
  Use the HP Smart app > Select your printer > Printer Settings > Print Quality Tools > Clean Printhead

Run the cleaning cycle up to three times if needed.

4. Check Print Settings

• Make sure the correct paper type, color settings, and quality are selected.
• On Windows:
  Go to File > Print > Printer Properties > Paper/Quality
• On Mac:
  Use Preview > File > Print > Show Details

5. Update Printer Firmware

• Use the HP Smart app or visit the HP Software & Drivers page to check for firmware updates.

6. Try Another Document or App

• Sometimes the issue is with the file or app. Try printing from Notepad, WordPad, or another PDF viewer.

For more help, please use this link: HP printer prints blank pages | HP® Support

I hope this helps.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, as it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

VikramTheGreat

HP Support