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Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended

Blank printing 

1 REPLY 1
HP Recommended

Hi @Dibyo_printer,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

If your HP printer is printing blank pages, even though it has ink, here are a few steps you can follow to resolve the issue:

Step-by-Step Fixes

1. Check Ink Levels

  • Make sure the cartridges are not empty or low.
  • Remove and reinstall the cartridges to ensure proper contact.
  • Remove any protective tape from new cartridges.


2. Print a Test Page

  • Use the Information button on the printer or the HP Smart app to print a test page.
  • If the test page is also blank, continue to the next step.


3. Clean the Printhead

  • On printers with a screen:
    Go to Settings > Tools > Clean Printhead
  • On printers without a screen:
    Use the HP Smart app > Select your printer > Printer Settings > Print Quality Tools > Clean Printhead

Run the cleaning cycle up to three times if needed.


4. Check Print Settings

  • Make sure the correct paper typecolor settings, and quality are selected.
  • On Windows:
    Go to File > Print > Printer Properties > Paper/Quality
  • On Mac:
    Use Preview > File > Print > Show Details


5. Update Printer Firmware

  • Use the HP Smart app or visit the HP Software & Drivers page to check for firmware updates.


6. Try Another Document or App

  • Sometimes the issue is with the file or app. Try printing from NotepadWordPad, or another PDF viewer.

 

For more help, please use this link: HP printer prints blank pages | HP® Support

 

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, as it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

VikramTheGreat

HP Support

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.